标题: 招聘客户服务代表－Customer Service Agent - upto(7/16) [打印本页] 作者: Ads.#a 时间: 2014-7-3 13:15 标题: 招聘客户服务代表－Customer Service Agent - upto(7/16) JOB OPENING- Customer Service Agent
Rideau Inc.
473 Deslauriers
Montréal, Québec, H4N 1W2
Major Responsibilities / Duties: · Interact with customers to provide information and/or technical assistance in response to inquiries about accounts, website, prices/points, existing products and/or product discontinuance as well as shipping instructions;
· Investigate and resolve customer complaints, special orders or returns. Refer complaints of service or product failure to appropriate departments for further investigation in order to take appropriate corrective action;
· May perform other clerical duties such as letters, printing, filing, folding, etc;
· This position has an evening working schedule that starts from 3h30pm until midnight.
Qualifications / Skills Required: · Excellent verbal and written communication skills;
· This position requires a good written and spoken knowledge of French, English, and CANTONESE AND MANDARIN.
· Customer oriented; Courtesy, Problem Solving, Judgment;
· Knowledge of Microsoft Office;
Experience · Minimum of one year of related experience required;
· Familiar with standard concepts, practices and procedures within a customer service environment.
by e-mail to Careers@Rideau.com, by fax at (514) 336-7317作者: Ads.#a 时间: 2014-7-9 12:49
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