8 {2 f: H, N( G* |% ORENDEZ-VOUS SUPERVISOR (MANDARIN-ENGLISH) 5 u- I" D+ }4 d; ~
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Under the authority of the Public Services Director, the Rendez-vous Supervisor is responsible to supervise the waiters and dishwashers, to provide outstanding customer service to customers who purchased VIP tickets, giving them access to a buffet. & I/ M3 p# o7 }0 p( Y: S' Q' H# L RESPONSIBILITIES 0 [1 K3 u9 d0 u4 s# D3 }• Supervise local employees in the set-up and tear down of the Rendez-vous tent; " j: J6 j$ X0 F• Ensure ethical conduct and adherence to dress code; , o y5 o8 ~' D; P7 f# S• Ensure that employee gives good customer service to clients; $ P; K& q) z2 I
• Comply with hygiene and safety rules; # u4 K2 _0 t2 r' h• Enhance the client experience by ensuring efficiency, cleanliness of VIP areas, security and customer service; J0 |( d+ r J. M6 V! R
• Help with set up and tear down of the tour installations; ) N/ i$ U6 @. I3 W9 ?" n• Perform manual work associated with site installations; ( X. C' ~- D3 V( R0 M6 i( `• Resolve any conflict or crisis occurring with clients and related to customer service; 0 [* S" Z' p6 W( @! M
• Be on call for special events, during rehearsals and training, as well as for training and evening performances. . o( L+ m0 K1 G' a# N* W
) T5 J# B' ~7 S3 Y REQUIREMENTS 5 z& `+ \: {# [• Experience in a similar position; + h* i. p! \+ T5 a• Ability to speak and write in Mandarin and English is essential; {. v; ]0 q7 H ]' [) @! r6 F• Experience with a production on tour and/or in the tourism industry would be a considerable asset; * ~8 o F! A/ h- t; ^
• Ability to give good customer service; - j3 i0 e& b# _
• Must be highly organized and autonomous; $ W# \( W. C& @3 r$ c8 L, \• Experience in employee management; ! G2 ~- X' [- Y$ c* M3 \8 ?
• Ability to perform physical task; 1 Z8 @6 N( F K. t
• Interested in touring full-time with the show and authorized to travel and work in foreign countries. # {4 H8 W0 r4 }
8 D% c. ?; ]/ a, tSALARY( r# n3 }' I( w8 L5 F
To be discussed. 8 K3 S9 W F3 ]/ a
+ m! N C8 m+ M& x) ZTour conditions include transport, housing, per diem and meals. ! E5 Y* P5 o; n- J, D. b8 ?$ _ L# D3 c7 O m Interested candidates should send their resume to: * d5 N% H0 W0 Z' K/ }' A- b
Cavalia ) L' E- V6 t% w3 T
Re : Rendez-vous Supervisor (Mandarin-English) / w o8 f' u9 {5 QFax : (514) 879-9003 6 G; K) P% f1 @ b7 ^8 i. t$ H) hE-mail : hr@cavalia.net6 U; \* J0 W! _2 Y+ x7 ~8 D. F
