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标题: Altima Telecom凯亚电讯诚聘电话中心客服销售人员 [打印本页]
作者: Altima Telecom.    时间: 2017-2-1 14:13
标题: Altima Telecom凯亚电讯诚聘电话中心客服销售人员
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Altima Telecom is one ofthe leading telecommunications companies proving the best Internet, IP phoneand IPTV services in Canada. We are currently seeking a self-motivated teamplayer to fulfill one of our Customer Service Rep position.

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Job Description
·        Communicate with ourclientele via inbound calls and emails, Provide excellent assistance to ourcustomers’ inquiries which includes: Billing, service offerings, accountupdates, upgrades, cancellations requests, address and servicechanges/upgrades, moving orders, basic technical troubleshooting.

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Skills/Qualifications:
·        Education: Secondary,GED or higher
·         Customer service/ Sales experience with the telecommunication industry.
·        Technical supportexperience is an asset
·        Excellent communicationand listening skills.
·        Analytical and problemsolving skills.
·        Ability to multi-task,and work under pressure.
·        Ability to work in acomputerized and constantly changing environment.
·        Knowledge of modemconfiguration (DSL modems, CABLEmodems, PBX, LAN, WAN, Android TV box, dualband routers) is an asset.
·        Fluency in French or Spanish, anda second language both in writing and speaking are required, other languagesare an asset, preferably English,Mandarin& Cantonese, Hindi &punjabi, and Arabic.
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Why work at AltimaTelecom?
Our Benefits:
·        Extended Health &Dental Benefits.
·        Employee discounts oncompany’s services.
·        Career advancementopportunities.
Our Work Environment:
·        Casual dress code.
·        Friendly staff.
·        Fulltime : 40 hours/week
·        Salary : Base salary ranges between $12-$16 plusBonuses + night Shift Bonus.
·        StartDate : ASAP
Job Type: Full-time
Job Location:
           Saint-Laurent
Required education:
·        High school orequivalent
Required experience:
·        Customer Service: 1 year
Required languages:
·        French/Spanish+second language
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If you are interested in this position, please send your CV to cv@altimatel.com
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