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标题: 凯亚电讯(Altima Telecom)诚聘电话中心客服支持人员 [打印本页]

作者: Altima Telecom.    时间: 2018-1-5 16:45
标题: 凯亚电讯(Altima Telecom)诚聘电话中心客服支持人员
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Altima Telecom is one ofthe leading telecommunications companies proving the best Internet, IP phoneand IPTV services in Canada. We are currently seeking a self-motivated teamplayer to fulfill one of our Customer Service Rep position.
Job Description
·        Communicate with ourclientele via inbound calls and emails, Provide excellent assistance to ourcustomers’ inquiries which includes: Billing, service offerings, accountupdates, upgrades, cancellations requests, address and servicechanges/upgrades, moving orders, basic technical troubleshooting.
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Skills/Qualifications:
·        Education: Secondary,GED or higher
·        Customer serviceexperience with the telecommunication industry.
·        Technical supportexperience is an asset
·        Excellent communicationand listening skills.
·        Analytical and problemsolving skills.
·        Ability to multi-task,and work under pressure.
·        Ability to work in acomputerized and constantly changing environment.
·        Knowledge of modemconfiguration (DSL modems, CABLEmodems, PBX, LAN, WAN, Android TV box, dualband routers) is an asset.
·        Fluency in French, other languagesare an asset preferably English, Mandarin& Cantonese, Spanish, Hindi &punjabi, and Arabic.

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Why work at AltimaTelecom?
Our Benefits:
·        Extended Health &Dental Benefits.
·        Employee discounts oncompany’s services.
·        Career advancementopportunities.

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Our Work Environment:
·        Casual dress code.
·        Friendly staff.
·        Fulltime : 40 hours/week
·        Salary : Base salary ranges between $12-$16 + Bonuses + night Shift Bonus.
·        StartDate : ********Immediately**********
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Job Location:
·        Saint-Laurent, Montreal
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If you are interested in this position, please send your CV to cv@altimatel.com

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