标题: !!! I fall into Bell Canada's tricks, and lost 140 CAD.!!!! [打印本页] 作者: Cither Tiger 时间: 2003-4-7 14:32 标题: !!! I fall into Bell Canada's tricks, and lost 140 CAD.!!!! I applied Bell's long distance service Last year at the rate $0.17/per minute to China. But you know what happend, when I got my bill statement. I found the rate has been changed to $0.25 per minute to China. I phoned the Bell asked them Why they did not inform their custumer of that the rate has been changed to a new rate. You guess What was their answer. Their answer was:"We have millions customer, so we can not inform each customer off therate change", They said "we put such information on the back of the second page of your bill in small case".
I asked them, why they did not put such importmant infomation on the first page in blad font". Their answer was "Yes, the info was in very samll case, but customers should read through all information on the three-page bill, even though the information was written in very small case".
Now you can know what is BELL Canada's tricks to fool their customer.
I lost $140 just in two months.
So bad, Bell Canada, Bell Canada is the worst telecom Company in Canada. I will never use this company's service.作者: ggg 时间: 2003-4-7 17:22
so your call for China is 140/(0.25-0.17)=1750 mins! these 2 months?作者: ify 时间: 2003-4-7 17:46
我也发生过类似的情况.去年BELL的人打电话来让我用他们的长途时告诉我打中国是0.17,美国是0.10.我用了他们的计划后,来的帐单算的是0.24打中国.我打电话去问,被告知如果美国0.10的话,中国就是0.24,中国是0.17的话,美国是0.14,没有中国0.17,美国0.10的计划.我说那是他们的工作人员跟我说错了,我没可能有便宜的计划不用,而去用贵的计划吧.结果他们把差额的那部分算回CREDIT给我了.我不知道您的情况是否和我一样,不过希望我所说的能作为参考.作者: paonv 时间: 2003-4-7 18:37
i have the similar experience. they charged me for an additional service which i never require. But I got my money back after i made a complain. the services of bell are terrible. but we have no choice.作者: ggg 时间: 2003-4-8 12:42
和中国电信比如何?作者: bigfatboy 时间: 2003-4-8 13:28
又比我惨的马?我曾经30分钟长途付给bell$180加币,和1块多钱一分钟!作者: tiger-wu 时间: 2003-4-19 22:34
BELL 公司是比较贵, 我刚来的时候买了一张20 CND 的卡, 每打几次就完了. 而且每次通话时间都不长.