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Salaried workers

To qualify for benefits under the Québec Parental Insurance Plan, you must meet all of the following conditions:

Be the parent of a child born or adopted on or after January 1, 2006;
Reside in Québec at the start of the benefit period;
Have stopped working or seen a reduction of at least 40% in your usual employment income (salary);
Have at least $2,000 in insurable income (income taken into account for benefit calculation purposes) during the reference period (period during which the income you earned is considered in determining the benefit amount; this period is usually 52 weeks), regardless of the number of hours worked;
Be required to pay premiums under the Québec Parental Insurance Plan.

Parents must choose between two options: the basic plan or the special plan. In so doing, they decide the duration of their leave as well as their income replacement rate.

The choice of plan is determined by the first parent to receive benefits and cannot be modified. As a result, this decision binds the other parent, even in the event of joint custody.

The following table indicates the maximum number of benefit weeks and percentage of average weekly income for each type of benefits, depending on the plan chosen.

Types of benefits Basic plan Special plan
Maximum number of benefit weeks Percentage of average weekly income Maximum number of benefit weeks Percentage of average weekly income
Maternity 18 70 % 15 75 %
Paternity 5 70 % 3 75 %
Parental 7
25
(7+25=32) 70 %
55 % 25 75 %
Adoption 12
25
(12+25=37) 70 %
55 % 28 75 %
For an estimate of the benefit amounts to which you could be entitled, try the SimulRQAP benefit calculator before applying for benefits.

Contact us

By telephone

For more information on the Québec Parental Insurance Plan, contact our customer service centre, the Centre de service à la clientèle, at the following numbers:

Throughout North America, toll-free: 1 888 610-7727
Overseas: 1 416 342-3059*
*Note that fees apply.
An interactive voice response system is available at all times. The system offers quick and effective access to information about the QPIP and allows you to make certain changes to your file.

If you need to speak to an officer, please call during the following hours:

Monday to Friday, 8 a.m. to 8 p.m.
Saturday and Sunday, 9 a.m. to 4 p.m.
By Internet

You can contact the Customer Service Centre online. You simply need to be registered for QPIP online services and have filed an application for benefits. Just access your file in order to send your service request (request for information, request for assistance or complaint).