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标题: 用paypal在美国网上买东西，一直没收到货，怎样追回费用？ [打印本页]
作者: S_tone    时间: 2009-8-24 19:13
标题: 用paypal在美国网上买东西，一直没收到货，怎样追回费用？
我大概2个月前在美国网上买了2个东西，500美元，用paypal付的，但东西一直没收到，和厂家交涉他一直推脱，有没有什么办法能追回这笔钱？ 请有经验的朋友给点意见，谢谢！
作者: JHJY    时间: 2009-8-24 20:14
你和卖家的任何纠纷协商必须通过PayPal进行,这样PayPal那里才会有相应的记录,切记你不能直接和卖家进行协商。如果在一定的期限内协商无果,你必须将此升级---向PayPal提出索赔申请。通常在此情况下卖家是不会耍无赖的，否则会影响他的信用。! h' ]5 }2 n( F+ Z' g7 ]
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以下是在PayPal登记和买家产生纠纷以后，PayPal的回复，供你参考。
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3 f4 s$ Z5 p& c2 gDear ,S-Tone# t. i' w! X1 a6 A" r& z
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Your Item Not Received dispute for the payment you sent to XXXXXXXX on) V. b$ J; K) T4 t
Jan 27, 2008 (Transaction 2ND61054886XXXXXL) is now open.; q, ?9 B) C) v, ~% w/ t% j

- g3 V. B. ^9 \! X& yBy opening a dispute, you are communicating with the seller, not PayPal,9 i( j* O9 h  V# q  f: R
about this problem transaction. We will email you when your seller posts a
8 k4 [% s# B. }1 I2 ]response in the Resolution Center.4 u( f" ]; j# z+ \2 @; A( J
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To learn more about PayPal's dispute resolution process, log in to your! Y' u$ {1 U4 J- n3 v, \# _
account and click the “Tutorials” link on the Resolution Center tab.
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Deadline: Feb 24, 2008* ^5 h  l2 }3 v: N- \0 z. `) j4 h
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- [! h7 ?6 v* I& f) U9 R% FOn Feb 24, 2008, this dispute will automatically close unless you escalate
2 R. u; i$ p! @0 z" d. Y7 H6 ^it to a PayPal claim. By escalating to a claim, you would be asking PayPal
0 P0 ]9 S+ b' I2 Pto review the case and decide the outcome." C* C6 x, K# l4 }9 \$ x3 }* A

$ O+ F' I2 e5 g. PWe will remind you by email when the deadline is approaching. A closed1 i1 L, Y& `6 v/ O
dispute cannot be reopened or escalated to a PayPal claim.4 r3 ?5 W  L* C+ ~8 h' Q* |# G
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Thank you, - O) S! L& Y" ?7 b& \+ X
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PayPal+ r& H9 R+ I6 Z5 }& D. V3 K" E

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Please do not reply to this email. This mailbox is not monitored and you
% i6 Y  Z$ V! g5 f6 g1 iwill not receive a response. For assistance, log in to your PayPal account& p  m) `! m0 a1 S' N
and click the Help link located in the top right corner of any page. If6 T3 g  y1 B5 I4 b7 G1 j
your inquiry is regarding a claim, log in to your PayPal account and go to6 I7 K; M( e& W
the Resolution Center.
作者: S_tone    时间: 2009-8-24 20:31
谢谢JHJY的信息， 刚才跟商家协商，问题已解决，商家退钱到了我的Paypal账号。



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