ChouC: Product : illico Digital TV
ChouC: Subject : Other Subject
Guillaume: Welcome, Im Guillaume from Videotron's online customer service. How may I help you?
ChouC: Hello
ChouC: I just found a new item called "contribution fonds d'amelioration prog. locale" in my last month's bill, and I want to opt it out.
Guillaume: Unfortunately you can't.
ChouC: why?
ChouC: noboday asked me in the first place if i want to pay this!!
Guillaume: The Canadian Radio Television and Telecommunications Commission (CRTC) requires that all cable TV providers contribute an additional 1.5% of their TV income to support the Local Programming Improvement Fund, as of September, 2009. To meet this new requirement, Videotron adjusts the invoices to add the required 1.5% on the cost of your television services. For more details, please visit: http://www.videotron.com/service ... ientele/8_2.jsp#10f
ChouC: Is this is "stop TV tax" campaign?
Guillaume: No, those are two different things.
Guillaume: TV Tax doesn't exist yet. It's a project certain broadcasters have.
ChouC: it says: " all cable TV providers contribute an additional 1.5% of their TV income to support the Local Programming Improvement Fund"
Guillaume: Yes, but it's not a «tax».
ChouC: providers like videotron...
ChouC: how can you just simply transfer the burden to us, the consumers
Guillaume: Videotron pays a big part of it, only a small percentage is paid by the customer.
ChouC: It's still 1.5% on my bill.
ChouC: not 0.1%, not 1.%
Guillaume: There's a bigger percentage that Videotron pays.
Guillaume: I understand your point. Unfortunately, it's impossible not to pay it.
ChouC: okay then
Guillaume: If you want to fill a complaint, you can go here : https://www.videotron.com/servic ... sp&lang=ENGLISH 作者: ewind 时间: 2009-12-5 16:10
same thing for BELL ExpVu, I pay extra 58 cents per month.作者: gl00ad 时间: 2009-12-5 20:59 标题: videotron sucks I will never use videotron's sevice again.作者: q2006c 时间: 2009-12-6 00:26
这里没有中宣部，所以这里没有广电总局。
这里广播电视报刊都是私营企业，政府里没有负责意识形态的部门（广电总局），他们的产品制定的价格完全是市场行为，你认为不可接受你可以不买。作者: z200410 时间: 2009-12-7 12:03
和Bell相比，就是鸡毛蒜皮了。Bell才更坏，乱收费，多收费，故意弄出问题，然后再给你解决。如没买维修费，就借此收你100刀左右维修费；如按月交了维护费，给你解决问题也算他们的工作量。Bell真是坏透了。作者: limtl 时间: 2010-2-19 12:08
I will never use Videotron any more. Very bad experience with Videotron.