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hi,
I just inquiried the bandwidth usage from BEll and I got the reply as following, I thought it might be helpful for you:
Dear XXX,
You have reached the Business Office at Bell Sympatico(TM) Internet
service.
Thank you for your message. We appreciate the opportunity to respond.
We would first like to thank you for your continued support.
Beginning in december, your monthly upload and download bandwidth
allowance will be combined. Starting in december, your bandwidth
allowance will be 2GB total, combined upload and download . Please note
that any bandwidth charges incurred before your december billing date,
will be billed under the previously separated upload and download
allowances.
The new combined bandwidth allowance will give you greater flexibility
in managing your bandwidth activity and in choosing how you use your
total allowance each month.
Should you exceed your monthly bandwidth allowance, a $7.95 per Gigabyte charge is applicable, up to a maximum of $30 per month. Should your
additional bandwidth activity charge exceed $30, you will only be
charged the set maximum; of course, if your additional bandwidth
activity charge is less than $30, the lesser amount will be applied.
We are confident that these changes will assist our members with their
ongoing transition towards the tracking and charging of bandwidth usage.
We trust the above will be of assistance. Should you require additional
information, please do not hesitate to contact us.
On behalf of Sympatico Member Services, we would like to extend our best wishes for the holiday season.
Regards,
Electronic Customer Care
Sympatico Member Services ================================================================
The Bell Sympatico Internet service allows you to view, modify and
update your Sympatico service account information online! You can access the Customer Self Care tool by following the link below:
http://selfcare.sympatico.ca/
Sympatico members may contact us directly at 310-SURF (310-7873)
Sympatico, Sympatico Dial-up Internet and Sympatico High Speed Internet
are trademarks of Bell Canada.
================================================================
Original Message Follows:
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Comments=Hi,
For the DSL Basic users, the bandwidth usage limitation is up to 2GB. I
am wondering if it is for both download and upload combined, or it is
1GB for download, 1GB for upload, respectively.
Thanks and happy new year. |
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