zchao

本人办了一个HBC卡,一直没消费,现在收到他们的信,要交100多,是一保险,我没有买,我怎么拒绝交这钱或怎么投诉.

MBE

Write a letter to tell them you did not buy that insurance and ask them to waive the charge.  If they insist, ask for proof or go to the Tribunal Quebec to file a petition to contest the charge.:eek!:

kkwong

他们这种加添的insurance，一般是口头答允的，他们会有你当时答允的电话录音，你先投诉，待他们会覆。