请教关于bell的net charge问题

katherine · 发表于 2002-6-26 09:56

这回仔细看了看bell帐单，上面有一项是net charge,共$1.25，这是个什么费用？我没用它的长话，也没用它的网，为什么会有这个费用？我往前查了一下，从去年十二月起就有了，我应该让bell取消这项费用吗？谢谢．

banbooca · 发表于 2002-6-26 10:00

That is because u used bell long distance b4, and u did not inform them when u changed to other long distance services, so just call them to cancel this fee from next month......good luck!

katherine · 发表于 2002-6-27 13:20

谢谢下面的朋友。我开户时只是申请basic服务，没有b4这一项啊，没有要求过任何长话服务。我会让它取消的，但以前的钱估计它是不会退的了。上个月bell还给我加了一项First Rate的费用，$4.95，我让它取消，它这个月已取消了，但上个月这个费用它还是要收我的，这个bell怎么是这样来诈钱的，一年的利润可就不知增加多少呢。请各位朋友小心。

Trinitron · 发表于 2002-6-27 14:24

哈哈，还是用手机好！Telus好！

outlook · 发表于 2002-6-27 21:39

I have the same feeling about Bell. The service is too bad dur to the monopoly.

Last month I inform them to cancel that "first Rate" I never applied, even I didn't applied for long distance service, but on this month bill I found there is new "net charge"

((

outlook · 发表于 2002-6-27 21:41

I heard we can complain Bell at www.CRTC.ca by sending email.

banbooca · 发表于 2002-6-29 09:19

To katharine:

So be careful about the "default package" when u apply for certain services like telephone, cable, internet etc.....those charges will appear on ur bill unless u ask them to remove....

confusing "before" as "b4" ...there is no item "b4" on bell's bill....