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标题: Altima Telecom凯亚电讯诚聘电话中心客服销售人员 [打印本页]
作者: Altima Telecom. 时间: 2017-2-1 15:13
标题: Altima Telecom凯亚电讯诚聘电话中心客服销售人员
" L0 v7 S1 c( R2 ^6 Q! vAltima Telecom is one ofthe leading telecommunications companies proving the best Internet, IP phoneand IPTV services in Canada. We are currently seeking a self-motivated teamplayer to fulfill one of our Customer Service Rep position.
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Job Description
· Communicate with ourclientele via inbound calls and emails, Provide excellent assistance to ourcustomers’ inquiries which includes: Billing, service offerings, accountupdates, upgrades, cancellations requests, address and servicechanges/upgrades, moving orders, basic technical troubleshooting.
$ v3 q1 D I" `4 i: n* K) QSkills/Qualifications:
· Education: Secondary,GED or higher
· Customer service/ Sales experience with the telecommunication industry.
· Technical supportexperience is an asset
· Excellent communicationand listening skills.
· Analytical and problemsolving skills.
· Ability to multi-task,and work under pressure.
· Ability to work in acomputerized and constantly changing environment.
· Knowledge of modemconfiguration (DSL modems, CABLEmodems, PBX, LAN, WAN, Android TV box, dualband routers) is an asset.
· Fluency in French or Spanish, anda second language both in writing and speaking are required, other languagesare an asset, preferably English,Mandarin& Cantonese, Hindi &punjabi, and Arabic.
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Why work at AltimaTelecom?
Our Benefits:
· Extended Health &Dental Benefits.
· Employee discounts oncompany’s services.
· Career advancementopportunities.
Our Work Environment:
· Casual dress code.
· Friendly staff.
· Fulltime : 40 hours/week
· Salary : Base salary ranges between $12-$16 plusBonuses + night Shift Bonus.
· StartDate : ASAP
Job Type: Full-time
Job Location:
Saint-Laurent
Required education:
· High school orequivalent
Required experience:
· Customer Service: 1 year
Required languages:
· French/Spanish+second language
3 `* T% C( l! s' Y8 v \7 ]* \. T! IIf you are interested in this position, please send your CV to cv@altimatel.com
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