If this is the first time you log in online, you have to create a pin through this link https://www.airmiles.ca/arrow/login/CreateMyPinStep1 $ a8 K D! x& r7 n" l% D- p " L% k: W( D2 S7 S, _7 R; M! XIf you already logged in before, you have to log into your account to check.