If this is the first time you log in online, you have to create a pin through this link https://www.airmiles.ca/arrow/login/CreateMyPinStep1 * ~* L$ X! g# F- p+ N) l& U4 ?! g1 X 5 @2 u. D C, [$ [- m' A6 v2 iIf you already logged in before, you have to log into your account to check.