nathanyu

大家好！我是在蒙城的一个同大家一样的求学的留学生，最近遇到一个很头痛很麻烦，不知道该怎么解决的问题。详细情况是这样的：或许是由于倒了一些食物在抽水马桶里，造成了厕所堵塞，因为当时是在晚上所以我们打算第二天告知管理员来修理。正当和朋友讨论中，有人来敲门，开门一看是管理员，她问道我们是否洗澡或怎么样，造成了楼下的漏水。我们当时就告诉她说我们厕所堵塞，正要通知她，因为太晚，所以打算第二天再说。她知道后就告诉我们说明天早上会有修理工来。第二天上午，就来了一个楼里的一个修理工，修了整一上午，厕所不但没有通，反而情况更加糟糕。不知道为什么，厕所管道和浴盆的下水管道连通，修理工本来是要抽水，但是却弄了整个浴盆里很多的垃圾以及污水。或许是由于整个浴盆装满了污水和杂物，造成了楼下的屋顶踏漏，楼下遭到污水的淹没和房顶的脱落。这样一来就有很大的损失。后来管理员也没有再说什么，起初我和朋友还以为事情就这样结束了。后来我和朋友又回了国过年了。回来后，突然接到管理员的通知，说是楼下要求索赔损失。赔偿费竟然是4000加币。对我们来说，这笔数目真的不算是小钱。我们是留学生，毕竟不是花钱如水。造成厕所堵塞，我们承认，我们是有责任。但是造成这样的损失，我们就应该担当所有的责任吗？造成这样的损失我们必须要做出4000块的赔偿费用吗？对我们学生来说，我们没有很足的社会经验和法律知识。所以发这个帖子，希望能够得到大家的帮助和建议，大家认为我们应该必须赔偿这么多吗？谢谢你们回帖！～

SANDY MA

FIRST OF ALL, DON'T WORRY, BECAUSE IT IS REALLY NOT YOUR FAULT, YOU CAN EXPLAIN THE SITUATION TO THE PERSON WHO LIVES DOWNSTAIRS.IT DEPENDS ON THEIR ATTITUDE,IF THEY ARE TRYING TO GIVE YOU TROUBLE, THEN YOU HAVE TO BE TOUGHER THAN THEM. DON'T LET THEM TAKE ADVANTAGE OF YOU.
SECOND, YOU CAN WRITE DOWN ALL THE DETAILS OF WHAT HAPPENING DURING THESE DAYS. AND YOU CAN ALSO LET THE MANAGER KNOW THAT IT IS NOT YOUR FAULT.
THIRD, YOU CAN ASK FOR SOME FREE LEGAL SERVICE CENTER. THERE IS ONE: 738-2036, CALLED: PROJECT GENESIS, IT IS "FIRST COME FIRST SERVE" SERVICE, TO TAKE SOME DAY TIME TO CONSULT, IT WILL BE GOOD FOR YOU.
FOUTH.GOOD LUCK

nathanyu

非常感谢你提供来的意见，thank u very much！！

bobobaba

加油加油~

lucky yang

I had the same experience as you last year. The following suggestion may help you.

1 Believe that it was not your fault, you are not responsiable for the damage downstairs.

2 write a letter to the manager of the building, explain what happened and tell him/her you did not do anything wrong and you will not pay the money. The letter should be send by registered mail or you can give the letter to him and ask him to confirm the reception of the letter.

3 Write a letter to the company with whom you sign the lease, or to whom the building belongs to. Complain for your situation.

4 Go to Regie du logement and ask for their advice.