littlebear01

I seriously don't think Rogers the company would take this kind of threat into consideration. after all, the whole issue was originated at and with a dealer who is like a franchisee of the company and they do business the way they want as long as they make money out of it. I have this friend who had a great deal of problems with his sympatico internet and everytime he called for technical support they said someone was gonna show up right the next day to fix everything and they never came. so after XX attempts, he called and made an ultimatum, saying to them that if he still can't go on the internet for the next 3 days (let's say), he will switch to videotron. and you know what bell did? they cutted off his internet service that same day without any delay. He had to wait an entire week before subscribing to videotron. what i'm saying with all this is that big companies like rogers and bell don't really care about losing 1-2 clients. they could easily make incredible offers to attract new people and they still can monopolize the market.