In all the supermakets even small shops, there are severla different kinds of ToFu to sell, the price cheapest is $2.29 for 454g. It is usually stored together with cheese something...
The points here are about the product freshness and customer service.5 G) o& R" g( \9 M; E
, W5 v; Y" Y L* \3 r* ySo far I have no problem with the product freshness. - `" D$ i3 e1 VAs I suggested in previous post, if there is a problem with the product, " g7 N7 ]- S* c! Qbring it back to exchange on the same day if possible. : G7 Y/ {2 O& Y3 ~) cGive yourself and the business a chance to rectify the matter.# A/ Q/ w0 N) ~; G( D5 F Z
If the product freshness is a recurring problem on more than 1 occasion, ' _' K |7 }- _4 k# I/ ~* b+ ]1 Cthen you are justified to shop somewhere else.# d7 p. E& h% C- U/ P1 N8 a
/ n0 j) ?1 x! ~6 ~6 H0 r- E1 xRegarding customer service, H9 f/ y1 p! F' G
I have not encountered rude service,- a; l( w7 L5 v" t
that's why I asked about the specific in your situations.3 g! H% M* d2 ?5 N1 s: X- g' X$ c& @3 b
# {- ^4 R1 B: r& R# Y# b' I2 vYou also have to put it in perspective. - d: T% g3 S6 b0 l6 sThe company “Horiam” is a soy product plant, not a retail grocery store.1 V2 Y, [5 Z2 R* j0 B- y
The main operation there is to manufacture soy products. 5 C5 |8 j; g! {; w1 x3 KIt ships its products to retail stores and restaurants in bulk. \/ r' U& x/ [Obviously the plant is not outfitted like a comfortable supermarket ' R" Q/ h! x/ j+ E4 Cwhere you can stroll and shop comfortably,: g3 H+ w7 f4 m! @
so there is no dedicated cashier trained to take care of the occasional walk-in customers. s, S6 y. y1 [
5 m/ ]. n" P5 `
A similar example would be like buying a GM car from a GM car plant. " h7 G3 r# l& D/ TI don’t know if one can go to a GM plant directly to buy a car or not.9 U- o; P& z5 o# {
Even if it is possible, I don’t think the experience would be as comfortable " m4 Z( i6 t0 K, M* Das going into a GM car dealership to buy a car. ) W5 [$ F7 O. I4 U' H2 t0 o8 D1 s9 `* J
What I am trying say is that expectations and experiences vary.) y5 }4 i- w0 T
For me, I haven’t had bad experience with that company.8 \; w& J. z' i9 ~
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For the record, I am not associated with Horiam in any form4 X- u( ?$ J6 _
and have no financial interest whatsoever in that company.
发表于 2003-6-9 18:41
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