ring

我朋友孩子在幼儿园不慎跌伤，接时尚未发现且告知园方也未告知。回家后才发现，询问孩子知嘴被跌破，且阿姨帮忙换了干净衣服。次日，去问情况，园方拒不承认，索要衣物也不给。（孩子嘴巴肿胀， 几日无法进食）如出现这种情况该怎么办？？？
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pigeon

I think you'd better talk with the person who is in charge of the kindergarden, not the teacher in charge of your kid's class. Then, you may decide what to do. Usually the teacher should report what has happened to their leader.