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Junior Business Analyst
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& P h- ]6 c8 {Full time position, Monday to Friday, 8:00am - 4:30pm. G; @- J+ o3 _
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Location: Dorval# K8 C( o; ]9 p h* o
# g S+ K9 ?9 c B$ ?Responsibilities and missions: 9 j8 q; y4 V5 c5 r
-Communicate with the various carriers, suppliers and business partners; 3 n( q# S# Z( K: L Z, B: Z1 d
-Conduct root cause analysis;
4 u; L4 ]% G! g0 b F. ]& z) ~-Carry out the documentation and the good management of the exchanges with the customers and the resolution of the problems;
/ B5 o* Q6 Q4 I5 ~) R) T! |9 G-Use and test various information management systems and tools;
7 R) [3 A1 o, ]6 m-Assist clients on the use of the various processes and tools put in place;
5 |4 R3 ?4 D- [! s-Perform the diagnosis of routine operations and activities, as well as manage and document changes made; # X, U) n- H" ^2 G c/ |0 a
-Identify, document and improve existing processes;
- ~9 u* H+ r# e) R+ ^8 B8 H$ A-Analyze, validate, clean and test data to ensure integrity;
3 A: f0 z6 r8 N7 z0 H! k-Analyze and document the needs of users; + A" W! z% C) y
-Participate in the identification and realization of continuous improvement projects;
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Qualifications and skills: 6 \ {1 b$ A2 n- W" q$ l3 S2 j
-College diploma completed in a related field;
' ?/ k* o! O1 M3 T) N; q-2 to 3 years of experience in a related field; 1 h8 x- C1 b! A! s' ^/ k
-Bilingualism – Essential; ' T' W: ^8 I. @+ B, E, n4 S3 _
-Advanced level of Excel- Essential;
1 U) r4 J8 u- e0 p$ z5 l/ A/ E8 ~-Advanced level of proficiency in Outlook – Essential; 5 l) g# A" C- L4 Q5 u& k8 F/ V" F
-Good knowledge of Access and SQL-Asset
7 z( I/ J$ k# ?( {" t-Excellent communicator, both oral and written; , B4 s9 I; u8 o, M- @* s8 R
-High level of flexibility and adaptability. : R5 n% f* ^2 k" h# {6 ]/ |: ?
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Please send your CV to: info@canscene.com
1 m8 N/ B. S* ]0 `0 ?# R) H8 P0 NOr visit www.Canscene.com |
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