JORDI

昨天我收到保险公司的一封来信说我所投保房子的安全设施不符合要求,要我在17号之前必须按要求改进,否则将取消我的保险合同,其中有两条是这样的:
1 A handrail shoud be added next to the passage leading to the basement (in and outside)....
2 A railing should be installed arround the stairwell in the front of the basement and the rear balcany should be fitted with a railing.
上文1中的HANDRAIL我知道是扶手的意思, 请问2中的两个railing指什么?也指扶手(或栏杆)吗?可是2中的后阳台(REAR BALCANY)是有栏杆的呀! 我打电话问了保险公司的人,对方很不耐烦,只是告诉我做这些改动非常容易,一个小时就足够了,还说只要到别人家的阳台上看看就知道了.可是,这么"简单"的问题我就是弄不明白,眼看最后期限将至....
哪位学建筑的大虾或是有过类似经验的朋友请帮帮忙,解此燃眉之急,小弟不胜感激!

Verdunois

Hi, my friend. It's very easy, just change to another insurance company.It's easyer than to change the handrails thay've demanded.As I can see, they simply want to get rid of you,that's why they ask such unreasonable demand. The number 1 and number 2 are talking about the same thing---handrail. they want you to install the handrail both in and out side. Insurance company usually do not ask for handrails, unless the house is for commercial use.

JORDI

Thanks a lot! Verdunois. You are really helpeful and seem to know everything.The estate I mentioned is exactely used for commercial purperse.But I still think it strange since the house have been covered by the same insurance commpany  for years , it never give me such requirements . I think you are right, I'd better change a company. Thank you again!