Post by ccchenbo
I installed the software. You are right. It does not change anything.
I still have this problem.
thanks a lot
bo
You are welcome.
I suggest you to call IBM, provide them the serial number of this laptop. If this one was purchased by some enterprise user at the beginning, they might bought extended warranty.
Oh, great, you don't even need to call, just go to this link and check the warranty status: