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To MZS: I like a postive and a nice discussion. You dont need to accept my opinions. Redline is my response to your post.
first , we need define "business" in this thread, what is the so called business?
this word is more like a self-employment home business here. (Business is business, it doesn't matter what size your business is)
customer is god???(they are always) it depend on what kind of customer are you facing. you can not treat dog as human being. even it sound offensive, but that is the principle.
when you have given all of your clothes to your "customer" already, and your customer still want take your underwear away, can you still keep patient, and tell him , here is canda, please respect canada value?(You simply refuse to bargain, because it past yourbottom line of your profit. If your customers switch to your competiters, meaning your customers don't think your price worth the value you offered. It is your problem, not your customers' problem) if you meet one or two a day, that is fine, can you image that you meet this kind of customer very often within a single day?(it indicates that your price is not compatible with your value, even though it wasn't true, it is your problem because it is your duty to convince your customers to accept your serice or product)
do not talk about "segment", "niche",here, do not try to make a name of fool here by the word from books, even tenures speak out these words carefully. it make no sense, we are talking about the home business or small business in chinese community.(Fine, nobody forces you to learn. If you don't know, i dont care, it is not my business, it is YOUR business to know what to do, how to attract customers)
by the way, why not give us some case about how do you make your chinese customer accepte the price the same as your local-raising customer?(i make no difference in price between Chinese and non-Chinese customers. My friend, i really like to tell you something, but i don't feel it. We don't know each other, i just give some hints to small guys that they have to improve the quality of service instead of reducing price. I just didn't speak out for politeness )
if you do not have catholicon (there is no catholicon, it is your business talent and yourconfidence in your own service or product), just forget it!!!! (sure, no business, you are the loser. My friend, what i can say, we are not in same level)
To xianren:
Some Chinese people who run business in Montreal are not real business man or woman (if you run business, you are businessperson)_. They have no business experience either in China or in Canada.(no excuse, man) Just because of life, or making a living, they became finance advisors, car coaches, real estate-agents, even weekly newspaper and Chinese website publishers.(everybody is working for their life_) Actually they do have the competence to be a business man or woman.(they have competence, but don't have experience, fine. Customers don't care about your capacity or talent or experience, it is your problem if you don't know how to business, customers pay for the service and your personal expertise)
Even more ridiculously, lots of Chinese business runner in Montreal always say, "I do it for servering Chinese community, not for money ". Bull shit! I told them "Serving Chinese community is not your business, it is the business of Canadian/Quebecois government or 中华人民共和国国务院侨务办公室"。
Business is business, you have to do it in a business way. ( do you understand this sentence, man? You blame on your customers for non-business manner? fine, you find your customers with good behaviour, so you don't complain. )
Anyway, it is very personal opinions. I have no time to teach your guys how to do business. If you meet "bad" customers, i am very sympathic to your situation. Some Chinese fellows do have very sick mentality to own Chinese business. I hate them as well. I heard some people take advange of free service from real estate agent. they switched agents every time, and even said these agents are free tour guild. These people are totally sick, mean and lack of respect. |
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