oldwolf

According to Quebec consumer protection act, you don't need to pay.

Refer to section 46 of the act. It states very clearly.

chenl

个人觉得VIDEOTRON 不 行 (only based on Digital TV)

feifeimtl

魁省的消费者保护法：http://www.canlii.org/qc/laws/sta/p-40.1/20050513/whole.html
英文的，很清楚。摘录一小段：
     Cancellation by consumer.

203.  The consumer may also, at his discretion, cancel the contract within a period equal to one-tenth of the intended duration of the contract, from the time the merchant begins to perform his principal obligation. In such a case, the merchant shall not exact from the consumer payment of any sum greater than one-tenth of the total price provided in the contract.

  消费者可取消合同（按一年的合同计算就是可在36天内取消），而且商家不能强求消费者支付超过合同标的总额的十分之一金额！

利用法律保护自己！

feifeimtl

继续摘录：
Money returned.

    205.  Within ten days following the cancellation of the contract, the merchant must return to the consumer the sum of money he owes him.

  通知商家取消合同后，商家必须在十天内退回消费者应得的金额。
Liability of consumer.

195.  If the consumer cancels the contract after the merchant has begun the performance of his principal obligation, the only sums that the merchant may exact from him are: (a) the price of the services rendered, computed on the basis of the hourly, daily or weekly rates stipulated in the contract, and

   
(b) as a penalty, the lesser of the following sums: $50 and a sum representing not more than 10% of the price of the services that were not rendered.

  消费者责任：如果消费者在商家提供服务之后，商家仅能从消费者那里要求这样的费用：
a）已经提供服务的价格，按合同中规定的小时、每日或每周价格。
b）罚款，只能是以下的较少的一种：50$和不超过未提供的服务价格的十分之一。

希望能和各位一起challenge大公司烂公司。

feifeimtl

No cost to consumer.

    194.  If the consumer cancels the contract before the merchant has begun the performance of his principal obligation, the cancellation is effected without cost or penalty to the consumer.

消费者零费用

假如消费者在商家提供服务之前取消合同，不可对消费者征收任何罚款和费用。

sakula0511

我也是用VIDEOTRON的高速网,但是没遇到过任何问题,我2年前申请的,直接在网上申请,然后当天就有人打电话来确定,之后过几天就有人来装了(基本上10分钟就好了),没收任何费用,来安装的人说,开通费会和第1个月的费用一起算(一共100左右), 速度很快,而且最多1个月段1次(几分钟而已),下载速度最快到了1M/S , 没有流量限制(我们1个月流量快300G了), 我也有不少朋友在用但是也没发生过问题