nightcatmtl

不应该在投诉信中把生日,账户号码告诉他们.
0 s  Y2 U1 D4 ?只需要给他们住址,电话号码,姓名就足够了.
小心他们拿你的个人资料做其他事去了.

无涤冷雪

Post by nightcatmtl
( D1 B- W3 L$ H' h( r! h" D7 L+ J 不应该在投诉信中把生日,账户号码告诉他们.
只需要给他们住址,电话号码,姓名就足够了.
/ D/ @9 I! {# u* r小心他们拿你的个人资料做其他事去了.

80%得服务提供商都有你得DOB，作为核实你身份得证明
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( l% Z3 O$ R& C1 d当然了，你也可以选择提供SIN卡，驾驶证号和学生卡号

夏尔

Post by canada aq
% \# e2 ]  \6 H5 B 马上就下班了。下班之后到那去看看。(Rogers At:eek:  Place Alexis Nion)

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Rogers的门店出了名的黑，要手机直接打客服电话就好了，好好跟他们侃侃，能有很多优惠。

shines

原来如此,败了BELL, ROGERS,它们全是一个坑里出来的,这种服务! 和无敌不同的是我和败了ＢＥＬＬ战斗无数，．．．一次好不容易写完全过程，电脑不争气，就在这个框里全没了，所以至今没有完整地写过一次．．．佩服无敌．

这个黑不黑白不白的小妞服务是不怎么的,我说英语还老是听不懂我的样子,反正我申请电话的时候不管她是真不懂还是假不懂，不厌其烦让她把所有以前＂败了＂可能发生的事项都一一给写在纸上,结果她一切照办，好在电话单现在很清楚没有骗我．
! e* t  Q3 x6 Z4 P7 L支持大家，既不到这里的败了也不到ＲＯＧＥＲ办事！！

无涤冷雪

Post by 夏尔
Rogers的门店出了名的黑，要手机直接打客服电话就好了，好好跟他们侃侃，能有很多优惠。

( e  t& K) i2 n+ W* [! I/ e; h我在公司就可以拿到ROGERS得优惠，我就是不想再签合同花很多不必要得钱才用PAY AS YOU GO得

% M  {3 ]  J" G& x# Y4 ]03年到06年我在ROGERS手机用了3年多，没固定电话，一个月计划加税一共50多，如果打电话再超点，多得时候交过100多，换了PREPAID后100块得卡用了4个月！

无涤冷雪

Post by shines
* M) p3 m3 v3 K1 p$ W4 o 原来如此,败了BELL, ROGERS,它们全是一个坑里出来的

你说得很对，全都是天下乌鸦一般黑

* O* y! S/ P+ X  L2 _! `- j7 }可是也没办法，只能自己多学经验教训，避免减少被骗。加拿大就这样，仅有几家公司提供，人家也不怕你，竞争少，没选择，转来转去还是挣你得钱

CTV上那俩女得，不知情得情况下被ROGERS延期合同得，上了电视不是还没有得到改变！？！

无涤冷雪

刚开信箱，看见ROGERS得回信，

4 ]8 n9 R( w9 m# g6 ~* @We can understand your frustrations and we appreciate your feedback. For
; \( g' G* b: ~) @0 j! t& X& G% Qus to review your account, please reply with your date of birth.
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:mad: :mad:
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* K/ h8 g& v1 r+ C8 I: ~( h我DOB上次回信就写给他们，竟然回信说还要提供DOB

  t0 e6 o% Z; Y3 C. L: `我得回信：
* o8 m2 ]# e, c! G
2 X8 W; O( N5 J9 t4 H3 p, q; JMy DOB was included in the ORIGINAL E-MAIL at the VERY TOP of the complaint/inquiry. As was my E-mail address and every other field you asked for A SECOND time in the LAST E-mail. Try READING IT BEFORE REPLYING next time. This is ridiculous... if I give you my DOB AGAIN, you'll reply asking for my address AGAIN.
. _) f4 O% a" j+ n
/ r2 _- Z% X/ S' O6 R: ]Is Rogers DELIBERATLY trying to get rid of my business? If so let me know so I can forward my concerns to Bell, Telus, and Virgin wireless, maybe one of THEM will take my concerns seriously, and I can stop wasting time with a company who obviously doesn't give a damn about "customer service".
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% v; [" s3 D# `6 N  Z# N, \Fix this, or stop wasting my time.

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我等下次他们回信得时候再找什么理由不给我答复~

coldy

呵呵，同情中。不过无涤，你的文章里“的”为何总是用“得”？。你的菜谱可不是这么写的。

stop it

Calm down lady. First of all, it was not the customer service rep that drove you mad, plus, customer service reps are human beings too, show some respect for them and it shouldn't stop you from making your point.
8 P. S7 \9 E: k  Z

Post by 无涤冷雪
9 [- d  f; e' e; X 刚开信箱，看见ROGERS得回信，
" T8 `' B) s) s( X* m
& \5 S$ Q+ z% T) c; u9 v, GWe can understand your frustrations and we appreciate your feedback. For
us to review your account, please reply with your date of birth.
1 ?& x4 _3 Q: b0 G: ^
:mad: :mad:

5 P/ r9 X4 R4 O! @6 d6 S我DOB上次回信就写给他们，竟然回信说还要提供DOB
: a6 ?8 j9 z9 Y# r/ L1 m
我得回信：

My DOB was included in the ORIGINAL E-MAIL at the VERY TOP of the complaint/inquiry. As was my E-mail address and every other field you asked for A SECOND time in the LAST E-mail. Try READING IT BEFORE REPLYING next time. This is ridiculous... if I give you my DOB AGAIN, you'll reply asking for my address AGAIN.

1 Z* U3 C- [/ n6 zIs Rogers DELIBERATLY trying to get rid of my business? If so let me know so I can forward my concerns to Bell, Telus, and Virgin wireless, maybe one of THEM will take my concerns seriously, and I can stop wasting time with a company who obviously doesn't give a damn about "customer service".

/ K, t. o# a% R! W7 P7 r8 ^! xFix this, or stop wasting my time.
0 e3 s; [/ T. H8 m
9 d, ~) [5 D: {  M3 A. o- O3 h) U
------------------------------
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/ i7 F, G3 ^% y& O( T- x我等下次他们回信得时候再找什么理由不给我答复~