FY668

my parents visited me last year, bought VisitLink (another name SelectCare) visitor insurance. we submitted the application form on June 6, received insurance card on June 12. But on July 17, SelectCare sent a fax (via a agent) to me said that my parents pre-exsiting sickness wouldn't be covered. Unfortunately, the next day (July 18) my father's legs were found a problem, sent to hospital. Since my father's legs needed a long time treatment after accepting operation, SelectCare offered my father repatriation. They did not pay anything yet, just a letter offer. Hospital sent the bills to SelectCare later, but they never paid. Until last month, I learned that SelectCare refused to pay. The reason was my father should claim any issue after July 19 - 48 hours after July 17. They said it was a "effective date" issue.
They definitelly try to evade the duties.
I heard there was an iterm of a Law said that any offer (offer my father repatriation) should based on the fact - the second part is eligible for that (eligible for the coverage).
Who knows which law has the related iterm?
Thanks a lot!

peterpan1668

Go to Mc Gill Legal Information Clinic (514 398 6792), they able to help you to find a law code matched with your case.

You may also could find a complaint:
Federal Consumer Protection
http://strategis.ic.gc.ca/epic/internet/inoca-bc.nsf/en/ca00365e.html

USEFUL TELEPHONE NUMBER FOR QUEBEC-CHINESE
http://69.59.142.36/bbs/showthread.php?t=15298

Good luck!

Post by FY668
my parents visited me last year, bought VisitLink (another name SelectCare) visitor insurance. we submitted the application form on June 6, received insurance card on June 12. But on July 17, SelectCare sent a fax (via a agent) to me said that my parents pre-exsiting sickness wouldn't be covered. Unfortunately, the next day (July 18) my father's legs were found a problem, sent to hospital. Since my father's legs needed a long time treatment after accepting operation, SelectCare offered my father repatriation. They did not pay anything yet, just a letter offer. Hospital sent the bills to SelectCare later, but they never paid. Until last month, I learned that SelectCare refused to pay. The reason was my father should claim any issue after July 19 - 48 hours after July 17. They said it was a "effective date" issue.
They definitelly try to evade the duties.
I heard there was an iterm of a Law said that any offer (offer my father repatriation) should based on the fact - the second part is eligible for that (eligible for the coverage).
Who knows which law has the related iterm?
Thanks a lot!

FY668

I'll try the number of McGill Infornation Clinic.
Thanks a lot!