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My Experience: 4 times, got $95 credit + $40
* I still don't understand the whole thing, following are my experience *
1) March 26, 08 - Retention Dept. - $25(4/08) + -$5x3(4-6/08). [color="Red"](1st time)
2) July 22, 08 - Loyalty/Promotion Department - $-$25(8/08) +-$5x3(8-10/08) [color="Red"](2nd time)
3) Oct. XX - Loyalty Dept. - the girl tried (-$40 again) but too early to put new set of credit on system. Suggested me to call again few days before Billing, i.e. ~end of month for me.
4) Oct. 30 - Loyalty Dept. - the guy was in bad mood, told me he couldn't continue to give me credit.
5) Nov. 19, 08 - Loyalty Dept. , girl said 3 months $18.41. I didn't want to continue talk talk :frown:, assumed that there will be -$25 at the end of 3 months, MISTAKE. Only got -$5x3, total $15 only. [color="Red"](3rd time)
6) March 17, 09 - Called 1-866-623-3922 . . . transferred to "romotion Dept", another -$25 +-$5x3. [color="Red"](4th time) |
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