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购买笔记本电脑 - 牌子和保修 - 我们的选择
A. Brand (牌子)
We've used so many computers and laptops in our lives. Many sayings and comparisons on different brands. When we bought our last laptop in 2007, my decision:-
1. buy the cheapest one in the store :p
2. use a Gold Credit Card that provides extended warranty.
With today's price of laptop . . . . commodity only. Any cheap one will do the job for word processing and webbing. After the 2 years warranty . . . . . if the dame thing breaks, just buy a new one. :cool:
Our 2.5 years old Acer is still the best laptop I've ever used. Friend's HP . . . see below.
B. Warranty (保修)
1. Use a Credit Card that gives u extended warranty, normally double.
2. If your computer break down shortly after warranty, call and check if there's any recall. See below.
C. Return/Refund
Few years ago, I've heard of Costco giving ~6 months refund policy. Anyone know?!
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Friend's HP DV 9310 TX2, purchased May 2007.
1. Repaired Oct. 2007, apparently there's a design defeat, something about the fan and motherboard.
2. Fall 2008, machine blacked out. Original warranty finished, thought Gold Card would cover repair. Called HP, there was a recall on the model, HP changed the motherboard at $0. HP arranged all shipping at $0.
3. Nov. 2009, blacked out again. Called HP, recall of the machine was over in June. Customer Service offered to elevate the case. End result: HP changed new motherboard again at no charge. Shipping $0.
4. Dec. 2009, blacked out after 2 weeks. HP fixed it again. There's a 3 months warranty(AUTOMATICALLY) after each fixing.
Unfortunately, I couldn't talk HP into giving my friend a new laptop. |
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