|
I am so pissed off with Jade Travel!
) B! x" p8 v5 T0 DBecause of SARS, I canceled my flight to China and ask refund for the ticket.2 r+ S, V/ V: [
The Chinese lady in JT charged me $50 service fee(it was $30 before SARS)and told me it needed 3 months to get the refund and she explained me the reason is because of Air Canada.4 a v% \. G- Q- b5 y- q
So I wait, but I don't feel reasonable for such a long time to get back my money paid by Visa.4 Z- g. R& A+ L- i
Then I contact with Air Canada refund service, and from what they explained to me I know that the JT lady is telling me a lie.
) l! H# L( C5 R: e5 b1 b' r9 }0 G' }0 o
She cheated me because she thought I am a Chinese and not familiar with the law here.4 H! T! |( e; t5 _
7 [/ Q# S0 V2 V) N( W) I0 `, pAttached:
% k; a6 X" H8 t/ w T1 V; h
9 J* v; }5 X2 m& R4 t-----Original Message-----& B N. H$ e1 @* V% z" Q0 A
From: Refund Services [mailto:refundservices@aircanada.ca] 4 m. h0 U" N7 S; R3 o$ \7 z
Sent: July 11, 2003 10:17 AM' o x9 \& Q8 m4 _( \
To: @@@@@@@ P- X8 e/ J9 E& \& }0 y% B
Subject: Re: how long does it take for a refund?- V# H$ F* A$ U; p
5 a/ B Y3 p1 e3 v% U' oGood morning,
6 z: T/ y" _8 G% B7 S7 H0 DAs explained in my previous email, your refunds were processed by your travel agent through their in house accounting system BSP with no involvement from Air Canada. Your travel agent should provide you with an explanation as to the length of time it took for you to receive this refund.
; L* l/ z! }- k3 H8 j8 rRegards
: d% q7 e: X. v( C6 mAC Refunds j+ S3 Z5 c$ v
; Z0 l5 i2 m8 t, z8 F9 w <small>[ 07-17-2003, 22:32: Message edited by: Moderator4 ]</small> |
|