The dvd drive can work for VCD or CD? if it works, then use the recovery disk of your notebook to restore your system, ie. make it like the original one. it is easy to understand certain software controled to lock your dvd drive.
if it doesn't work, it means your dvd drive has been broken.
btw, you dell is a used one or not?
多谢各位仁兄赐教,
这些方法我会逐一尝试的,希望能够奏效。我觉得也应该是硬件锁码,因为DVD的播放程序已经重新安过第N+1遍了,还是没有用。
恢复系统,原来的资料会不会丢啊?
如果再不成就只能打电话找戴尔公司帮忙了。(就是才刚来一个月,英语还有点小问题,不知道谁消息灵通,能搞到DELL中国的售后服务电话。)
And,这个DELL电脑是去年10月份在国内买的。
THANK YOU ALL AGAIN。
it's really a new type of machines. i am wondering if there is still hardware lock in such a new machine. did you verify your dvd rom is working good for vcd or cd? it's possible you guys are right, but i still .....
you must backup your data before restoring your system.