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Hi Dior,
I am sorry I do not understand your logic.
<< You do this return many times, they recognize you. >>
So what, I am still customer of Costco. Costco never change its policy of full amount refund. I deserve the same right and freedom to chose the products I like and to return the products I do not want. I did returns many times before, which means nothing wrong with the returns. They recognize me, good, so do you think they have enough reason to distinguish me.
<< It is not good to you and COSCO. You should make your final decision when you buy something.>>
I have a business, I bought not a carton, or two cartons, or ten. I bought over 100 cartons regularly, every week from Costco. Do you know that there are so many kinds of cigar products that it is very hard to tell which is which some times.
I do not think I return stuff is not good to me and Costco. Costco loses nothing. Neither do I.
By the way, Costco Laval is not the only place, nor the only Costco in Montreal Area. Other Costco does accept returns or exchange.
My wife called cigar company yesterday. Cigar company sent representives to my depanneur to check the returns and refund me in full amount the products I want to return.
My question is:
As such a small business can do that, why not Costco, which is the largest wholesale in the world.
The point here I want to make is not the returns, BUT how I was treated in Costco Laval. I have no problem at all to do the returns in other Costco or other distributors.
As I said, I want Mr. Simon apologize to me for what he said and did to me.
Any comments and suggestion welcomed.
Qi Shu |
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