S_tone

我大概2个月前在美国网上买了2个东西，500美元，用paypal付的，但东西一直没收到，和厂家交涉他一直推脱，有没有什么办法能追回这笔钱？ 请有经验的朋友给点意见，谢谢！

S_tone

谢谢JHJY的信息， 刚才跟商家协商，问题已解决，商家退钱到了我的Paypal账号。

JHJY

你和卖家的任何纠纷协商必须通过PayPal进行,这样PayPal那里才会有相应的记录,切记你不能直接和卖家进行协商。如果在一定的期限内协商无果,你必须将此升级---向PayPal提出索赔申请。通常在此情况下卖家是不会耍无赖的，否则会影响他的信用。


# a- l. q2 `( y; p! _& a4 _以下是在PayPal登记和买家产生纠纷以后，PayPal的回复，供你参考。
3 L* {, H4 X( d: `( P) ?; \-----------------------------------------------------------------------------------
4 H1 |0 ]& y8 _& ]8 I

Dear ,S-Tone
1 s2 r' \$ c! B; v8 S8 c
Your Item Not Received dispute for the payment you sent to XXXXXXXX on
- |7 g6 F" z+ [' {4 @4 \) x& w5 PJan 27, 2008 (Transaction 2ND61054886XXXXXL) is now open.

: c( b1 |; g7 P: i% ]" cBy opening a dispute, you are communicating with the seller, not PayPal,
: e# O& c. j6 L0 ]about this problem transaction. We will email you when your seller posts a
5 Z% e6 Y/ w/ R: [& M5 K' Xresponse in the Resolution Center.
1 P7 [% U( k3 y0 J! m
' A+ H; p- Q' fTo learn more about PayPal's dispute resolution process, log in to your
) b" z) d# I6 `" j! [: u( I9 Jaccount and click the “Tutorials” link on the Resolution Center tab.
$ i0 x  t' Z) q' e/ ^
% X: q  K- L3 e! y7 |) y
( Z5 M" [7 O; _-----------------------------------
  b& h: {# o3 o, E8 A7 tDeadline: Feb 24, 2008
# W' `/ e( h, n8 [-----------------------------------

On Feb 24, 2008, this dispute will automatically close unless you escalate
/ u4 O2 q% G* D4 J7 e+ Z1 s' h3 dit to a PayPal claim. By escalating to a claim, you would be asking PayPal
to review the case and decide the outcome.

4 h9 i7 j8 ]! ^9 E7 N7 L& AWe will remind you by email when the deadline is approaching. A closed
dispute cannot be reopened or escalated to a PayPal claim.

( y5 R: m5 d5 X6 q0 BThank you,
* {$ K1 y0 t  B0 M. M
PayPal

  e$ W' [% W3 |2 A
Please do not reply to this email. This mailbox is not monitored and you
will not receive a response. For assistance, log in to your PayPal account
! C0 d- p/ e8 x" Q6 Sand click the Help link located in the top right corner of any page. If
your inquiry is regarding a claim, log in to your PayPal account and go to
$ h1 S3 t) d. {/ `# ]' jthe Resolution Center.