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标题: 凯亚电讯Altima telecom诚招电话中心客户支持销售专员 [打印本页]
作者: Altima Telecom. 时间: 2017-1-12 10:53
标题: 凯亚电讯Altima telecom诚招电话中心客户支持销售专员
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Altima Telecom is one of the leading telecommunications companies proving the best Internet, IP phone and IPTV services in Canada. We are currently seeking a self-motivated team player to fulfill one of our Customer Service Rep position.
Job Description
- Communicate with our clientele via inbound calls and emails, Provide excellent assistance to our customers’ inquiries which includes: Billing, service offerings, account updates, upgrades, cancellations requests, address and service changes/upgrades, moving orders, basic technical troubleshooting.# E+ }! g" N4 p$ z- k u
Skills/Qualifications:
- Education: Secondary, GED or higher
- Customer service experience with the telecommunication industry.
- Technical support experience is an asset
- Excellent communication and listening skills.
- Analytical and problem solving skills.
- Ability to multi-task, and work under pressure.
- Ability to work in a computerized and constantly changing environment.
- Knowledge of modem configuration (DSL modems, CABLEmodems, PBX, LAN, WAN, Android TV box, dual band routers) is an asset.
- Fluency in English, and a second language both in writing and speaking are required, other languages are an asset preferably French, Mandarin& Cantonese, Spanish, Hindi & punjabi, and Arabic.
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Why work at Altima Telecom?
Our Benefits:
- Extended Health & Dental Benefits.
- Employee discounts on company’s services.
- Career advancement opportunities.
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Our Work Environment:
- Casual dress code.
- Friendly staff.
- Full time : 40 hours/week
- Salary : Base salary ranges between $12-$16 plus Bonuses + night Shift Bonus.
- Start Date : ASAP
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Job Type: Full-time
Job Location:
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- Saint-Laurent/ Vancouver8 B7 `' q6 E; b/ k& c5 k; G
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Required education:
- High school or equivalent
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Required experience:
- Customer Service: 1 year
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Required languages:
- French, English
- Mandarin, English
- Mandarin, French
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If you are interested in this job position, please send your CV to cv@altimatel.com
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