租房买房买生意上iU91
查看: 1669|回复: 19
打印 上一主题 下一主题

如何与Sympatico打官司

[复制链接]   [推荐给好友]
跳转到指定楼层
楼主
发表于 2002-4-26 15:54 | 只看该作者 回帖奖励 |倒序浏览 |阅读模式
我两次使用Sympatico High Speed service,两次被欺骗。事情经过大致这样:我打电话询问其他事情,其工作人员推荐High speed with a promotion price, so I tranfer to high speed from dial-up service. When I get bill, they didn't give me promotion price. I called Sympatico member service, their supervisor just said if you get wrong infomation, I apologies, but I can do nothing with that. This means I have to pay it in regular price. Because there is no written proof, Can I go to court and accuse Sympatico?
期望得到律师指点或可以提供这方面咨询服务的律师电话或其他联系方式。多谢!
2#
发表于 2002-4-26 16:08 | 只看该作者
可恶的Bell!  :mad:  
FrankZhang,你和bell通电话定HighSpeed时,有没有问对方的名字?如果有,直接找那个给你还帐户的人谈。
如果你却实有道理,不要对他们客气,坚持你的意见。我有个朋友被bell多收了长途话费,最后还是讨回了公道的。
另外,你最好找个能同步录音的留言机,以后再打电话给bell时把过程录下来,万一打官司也有证据。
回复 支持 反对

举报

3#
 楼主| 发表于 2002-4-27 21:00 | 只看该作者
Thank you, big_autobus
这时一个教训,希望能对大家提个醒。在这方面留个心眼。最好能录音或让他发email.
回复 支持 反对

举报

4#
发表于 2002-4-27 23:53 | 只看该作者
http://bell.sympatico.ca/DynamicContentServlet.dyn?/english/home.html?s=1

直到现在,bell的促销网页上,写的Pay only 24.95/month for 3 months (modem rental included) plus free self installation!

我当时理解就是24.95已经包括modem rental了,可是帐单到了却又加了medem rental,它们是不是说得和做的矛盾了。

在点击learn more之后的详细说明里,写了modem rental extra, 我都不确信我对included这个单词的理解了。愤怒!
回复 支持 反对

举报

5#
发表于 2002-4-28 08:14 | 只看该作者
really? i experienced no problem whatsoever with bell. i paid $20 (modem rental included)+tax for the first 6 month and regular price thereafter. are you guys telling the truth? bce the biggest company in canada, i don't think they build their assets by cheating.
回复 支持 反对

举报

6#
发表于 2002-4-28 08:23 | 只看该作者
in addition, do you know if you record your phone conversation with another party without notice, its a breach of privacy? the tape can not be used in court because you use an illegal way to gather the evidence?
go to court? think twice, don't waste your time on something you have no control at all. you can file a complain with bell, they might spare you penny or two to make you feel better.  to win a case against bell, you'd better be a number of a class action.
my words may sound odd to your ears, but i am telling the turth. never think democracy and consumer right is just biching aroud, you are wrong, even in canada, the law is on the money side...
merciful wang8
回复 支持 反对

举报

7#
 楼主| 发表于 2002-4-28 12:55 | 只看该作者
wang8, last year, sympatico promised me 6 mths $20/mth (modem icld). after 2 mths, I got a bill, they just gave me first month free and full price starting from the second month. I cancel the service. This year, on Feb, they promised me first 5 mths $24.95(modem icld), now they don't keep their promise. This a shim of bell.

有人保存bell sympatico促销的广告了吗?
回复 支持 反对

举报

8#
 楼主| 发表于 2002-4-28 13:03 | 只看该作者
BTW, wang8, are you in Quebec? The first promotion they said it's just valid in Ontario, not in Quebec.
回复 支持 反对

举报

9#
 楼主| 发表于 2002-4-28 13:14 | 只看该作者
where can i file a complaint with BEll?
回复 支持 反对

举报

10#
发表于 2002-4-28 13:34 | 只看该作者
you have to login into customer selfcare account first. here is the link:http://www1.sympatico.ca/help/local/bell/selfcare.bell.html
yes, i am located in Ontario. i only think bell treat french market than the english one, doesn't know the promotion was applied to ontrio residence only. first time, wang8 feel priviliged.
good luck you!
回复 支持 反对

举报

您需要登录后才可以回帖 登录 | 免费注册

本版积分规则

Copyright © 1999 - 2025 by Sinoquebec Media Inc. All Rights Reserved 未经许可不得摘抄  |  GMT-5, 2025-2-17 06:44 , Processed in 0.053462 second(s), 43 queries .