嫦娥一号

这是不是bell的中国代理呀？如果错了不好意思啊，不过真的感觉好像。

Post by peterpan1668
由于通讯市场的开放, BELL 的服务态度相对改善不少. 你可通过 BELL 客服投诉来维护你的权益.

嫦娥一号

这是不是bell的中国代理呀？如果错了不好意思啊，不过真的感觉好像。

Post by peterpan1668
由于通讯市场的开放, BELL 的服务态度相对改善不少. 你可通过 BELL 客服投诉来维护你的权益.

2dian

不要找bell的中国代理，行不行？

圆明园

我用BELL.  以前电视, 电话,手机,上网全是.
现在电话手机转到ROGERS.
我没发现有什么特别不好.
我是老移民.

DOTNET

我现在没有转，还是用的BELL，没有感觉什么不对，大概每个人的情况不一样吧。

而且现在是市场经济，觉得哪家好，就选哪家服务，不一定又要用它的服务，又不想按其标准付费吧？

broucezen

不过等协商结果出来再说，而且现在太忙。如果结果不满意，我还是要告的，尽管只有100刀

broucezen

答应下个月退回100刀，到时再看看。感觉大家遇到的麻烦都是由于有些AGENT的素质太差，其实高层可能还是想搞好服务的。不过我也不想说太好，等钱到手再说

vicki_312

Post by broucezen
不过等协商结果出来再说，而且现在太忙。如果结果不满意，我还是要告的，尽管只有100刀

什么时候告,我也要告.....签合同开始每几个月就开始多收费到现在都快多收到200了.打电话根本没用....请问还有什么方法可以把钱追回来么

dividdeng

My story about Rogers and Bell Canada, and hope you read and protect your right.

A agent in Rogers called me to sign a residential phone plan with 12 months free northern american long distint call for $21.95/month plus tax. It sounds good. So I agreed to use the service from December 1, 2006. However, Bell Canada continued to charge me for additional three months, until March. During that time, I called Rogers to solve this problem since they switched it for me, but they asked me to call Bell Canada to cancel the residential service. From March, Rogers started to charge $4.00 more for connection fee. Worse, after 6 months, they started to charge $19.95 for long distint call. I called them, they gave me back that credit, but this happened two more times, each time they just say they had mistakes if you call.

I also signed one year contract with Bell Canada for DSL internet service. They also charged $49.95 per month after 6 months.  I called, and they corrected it.

Taken together, my advices are 1) Sign a written agreement with either of them if you like a particular plan, but never make a agreement via a phone call so you have evidence to correct the overcharge; 2) never give them a authorization payment so they can charge what ever they want; 3) if they over-charge you, call them immediately to ask them to make a correction.

broucezen

Post by vicki_312
什么时候告,我也要告.....签合同开始每几个月就开始多收费到现在都快多收到200了.打电话根本没用....请问还有什么方法可以把钱追回来么

Don't dial 3107873, the agents there r all shit.In addition, u don't have anything to prove what u discuss with them,SO they can alter everything by free.I found the best way is to contact the service asistants through e-mail, then u can keep the written mail as evidences. Especially, they r more resposible and honest than those bullshit in 3107873,mybe since they r not quebecois, who r famous for their dishonesty. Good LUCK!