Just a small update. Today I went to Point Claire Zellers returned Avent microwave sterializer (Express II) and Avent ISIS breast pump (I don't have the original receipts, but I did brought original packages). Both of them were not on the recall list. However, after the service lady verified with her supervisor, they said that as long as the package came with Avent bottles, those items should be recalled. So without any further question, the service lady apologized to me and I got over $100 gift card back in less than 10 minutes. In fact, I got 40% for what I paid originally.
So if you had trouble to return your Avent product, make sure you go during a less busy time, say Tuesday, Wednesday early afternoon, so the customer service can have a chance to verify. |