Pros: it is simple designed and less energy consumption. Good for single person.
Cons: It is all plastic. you have to be very careful if you have to move it to new home( mine got the cover broken easily during moving). The coins are easy to get inside the machine if you forget to clear your pockets before wash cloths. If the coin block the drain pump, then you have to call them to dissemble the machine and get the coin out. Also the coin inside the machine may break the tube.
The service and warranty:
They are quickly responded and good at fix it. Mine got a hole on the tube in one year, then fix it with the glue.