租房买房买生意上iU91
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[电脑] ****** 要关闭我的帐户

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发表于 2011-3-22 11:51 | 只看该作者 回帖奖励 |倒序浏览 |阅读模式
收到来信如下. 我是第二年使用******, 去年10月交的全额费427.77. 因房子里的线路问题,我的modern装在一个房间, 用无线router ,打电话去一直占线,而且也担心说不清楚, 请高手帮我看看信上说的是什么意思. 是说不可以用router吗?


Very Important :

This is an automated message. Please do not reply to this message. If you have any questions please contact our support department to correct the issue(s).

We have noticed that you are no longer an ****** client. You are however continuing to try and authenticate our system. We have encountered thousands of attempts and we wish this to stop. We realize that this may not be on purpose because it is easy to overlook.

Username : *******    @******.net

Reasons for this could be:
1. You have your modem still plugged in.
2.  One of your PPPOE devices ( modem, ATA, router, etc ) still has our username and password in it.
Please turn these devices off or remove the username and password. If you do not know how to do this then our support team will be more than happy to assist.  You will continue to receive notifications and your DSL service may be interrupted should we request temporary suspension of the port by Bell Canada.  Please update your equipment to avoid any service interruption with your new provider.

If you do not have any internet service at this time then we will be glad to reactivate your account at a new promotional rate.  Please visit http://www.******.com for more info

Best Regards,
****** Inc. Network Team
2#
 楼主| 发表于 2011-3-22 11:54 | 只看该作者

咦,不能有公司名称吗?

是阿卡纳克的.  真奇怪. 我试一下看bell会不会被屏蔽
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3#
发表于 2011-3-22 13:17 | 只看该作者
信上说你已经不是他们的客户了, 还老是试图上网
你说已经交了钱,是不是他们没有收到?
你得查一查,用电话或者email同他们联系
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