futureshop网上购物，不知大家有没有遇到这种情况

lemontree200 · 发表于 2010-1-1 20:14

我从来都没有打过电话，每次输入付款信息后，就会显示processing，一天之后就显示如下信息

Your order has successfully shipped.
To obtain a receipt for your records or for any store returns, please print your invoice from the link below.

24号下单，29号收到，发货的时候还会给我一个Email说shipped。我还在称赞fs的网购比bestbuy好。

3DVRD · 发表于 2010-1-1 20:22

Post by 银の魂;2459547
Order Number XXXXXXXx, placed on December 31, 2009 at 12:44 (PST). We are currently unable to process your order. We need you to contact us at 1-800-663-2275 , from the phone number your financial institution currently has on record for the credit card you used, and provide the exact billing information on file at your financial institution.

If we receive no response within 5 business days of your order being placed, it will automatically be cancelled. 这就是futureshop留下的信息，与你留下的电话不一样，我两个电话都打了，但是所输入的order number都是无效的........555555

我进到FutureShop上我的账号，被告知他们将给我打电话，需要我回拨，确认。如同他们给我发的Email上说的。也许因为是我刚开的账户，他们要确认。

我收到的是：

Dear ****:

Thank you for placing order number ******** with  futureshop.ca.

As part of our extended customer service, can you please  call us at 1-866-514-1433 from the same phone number you entered in the Bill To  information field. This is simply to ensure that we have the correct account  details on file.

Please note that we can only discuss these matters with  the credit card account holder in person.

We will send you 1 more email  reminder during the next 3 business days unless you contact us within that  time.

For your convenience you can view and edit order information as  well as check the status of your orders 24 hours a day through via our  website... simply click on the link below!

futureshop.ca

这是我收到的另一个Email上的信息，他们给你的电话应该没错：

You may contact us at:

Future Shop Canadian Headquarters
Customer Support Dept.
8800 Glenlyon Parkway
Burnaby, BC V5J 5K3
1-800-663-2275
e-mail: service@futureshop.com

银の魂 · 发表于 2010-1-1 21:12

Post by lemontree200;2459624
我从来都没有打过电话，每次输入付款信息后，就会显示processing，一天之后就显示如下信息

Your order has successfully shipped.
To obtain a receipt for your records or for any store returns, please print your invoice from the link below.

24号下单，29号收到，发货的时候还会给我一个Email说shipped。我还在称赞fs的网购比bestbuy好。

我知道，我以前也和你一样，但是最近就开始这样的我也不知道怎么办